Part I
Questions for Discussion
1. Why is Cirque du Soleil successful throughout the world? Why does the product transcend culture differences between countries?
--Cirque Du loseil is successful because of it sensitivity , compromise and hunger for new experiences it is perquisite for their success.
2. How do the cultural influences discussed in Figure 4–1 influence organizational behavior at Cirque du Soleil?
-- Cultural influences discussed in figure 4-1 by explaining how cirque Du loseil become famous in the world and how they quickly found their entertainment form with out words the entertainer could bring the exotic to every corner of the world.
3. Why is it important for Cirque du Soleil to be a good corporate citizen? How does ethnocentrism relate to fulfilling this role?
-- Ethnocentrism relate to fulfilling this role in understanding that to be successful in a world market one must be committed and sensitive neighbor .
Part II
Generation Next Changes the Face of the Workplace
Questions for Discussion
1. Why is addressing this issue so important? Shouldn’t workers adjust to meet the needs of their employers?
2. What can employers who can’t afford such extensive programs as the Deloitte organization do to address the changing preferences of their younger workers? What would you like to see your employer or prospective employer do to address your wants and needs to retain you?
-- The employers should try to adapt to the younger worker preferences.
-- For me i like to see that my employers know what's my potential , for me to do my job better.
Part III
Destination CEO: Clarence Otis: Darden Restaurants
Questions for Discussion
- What prepared Clarence Otis for his position as CEO of Darden?
- According to Otis, what is the key area for success for employees at the Darden company?
-- According to Clarence Otis, to remain relevant is the key for success for employees at the Darden company .
Part IV
One Smooth Stone
-- Values is very important in Smooth stone , because of it they are very selective in who they hire , ensuring their vendors , thats why the Smooth Atone is successful.
One Smooth Stone
Questions for Discussion
1. How much of a part can values truly play in the success of a company like One Smooth Stone?
2. What characteristics of One Smooth Stone make it necessary to have a flat and decentralized structure as opposed to a rigid, command and control hierarchical structure?
--The characteristics of one Smooth Stone to make it necessary to have a flat decentralize structure as opposed to rigid command and control hierarchical structure is they hires highly skilled and empowered workers to work in teams on customized client projects , these employees work in an decentralized and relatively flat organizational structure . This is necessary to fulfill the frequently changing and adapting needs of their client.
Part V
Leadership: Making Decisions during Hurricane Katrina
Questions for Discussion
1. What model of decision making did the Sisters of Holy Angels have to rely on to guide them through thee hurricane tragedy?
-- The model of decision making that the sisters did is the Leadership under extreme conditions of duress.
2. What part do you think intuition and creativity played in each of the Sisters’ stories? Explain how.
-- Sylvia Thibodeau, she's not aggressive person but she was able to muster the courage necessary to decide to speak up on behalf on her ailing sisters.
-- Mary Kay Kinberger, when she lead the soldiers in prayer to help those who were the first respondents of the search and rescue efforts in New Orleans.
-- Beth Fitzpatrick, When she said that they must not move to quickly through tenacity and tremendous effort, they were able to find housing for over50 sisters who were no longer able to reside in New Orleans.
-- Dorothy Trosclair, when she says that the heart of leadership takes time and they did not have time the decisions covering evacuating and who would go where were made by their leadership team in a matter of 5minutes.
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